Online retailer slapped Rs 50,000 fine for faulty product

A consumer court on Satur­day imposed fines on a leading online retailer for providing a faulty product to a customer. Dania Kashif, the customer  filed a complaint against and contended that she ordered one Play-Doh DohVinci from the website, but the product was dry and in bad condition and the price mentioned on the box was Rs6,730 instead of Rs7,795.

The defendant party denied the allegations and argued that the claim was filed beyond the statutory period of 30 days and the complainant ordered the product by agreeing to terms and conditions of the defendant.

Source: Dawn