Prime Minister Imran Khan has taken notice of inaction of officers regarding citizens’ complaints lodged on the Pakistan Citizen Portal app. The PM office had observed that complaints were disposed of without proper inquiry, satisfactory reply, and documentary evidence. It also noted that the departments took “unnecessary time” in addressing complaints and the decision to resolve complaints was taken by “unconcerned officials”.
Prime Minister Imran Khan has directed relevant authorities to launch a new application called “Mera Bacha Alert” in order to curb the excessively increasing cases of child abuse and abductions in the country. The application will be connected with Pakistan Citizen Portal so that progress in any case, including the recovery of the child, can be monitored.